privacy policy

When you visit, use, or navigate our website, we may process personal information depending on how you interact with our site (purchase products, sign up for our newsletter, etc.). We may process sensitive personal information when necessary with your consent or otherwise as permitted by applicable law. 

We do not receive any information from third parties.

We process your information to provide, improve, and administer services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. 

We collect personal information that you provide to us. The personal information we collect may include the following: email address, mailing address, debit/credit card numbers, names, and phone numbers. When necessary and with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: financial data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Squarespace and Paypal. You may find their privacy notice link(s) here: https://www.squarespace.com/privacy and https://www.paypal.com/us/webapps/mpp/ua/privacy-full 

We process your personal information for a variety of reasons, depending on how you interact with our services including:

- To deliver and facilitate delivery of services/products 

- To respond to user inquiries/offer support to users

- To fulfill and manage your orders

- To request feedback

- To send you marketing and promotional communications

- To post testimonials

- To evaluate and improve our services, products, marketing, and your experience

- To identify usage trends

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

We do not knowingly collect data from or market to children under 18 years of age. By using our services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the services. 

Yes if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information below:

info@thethomastouch.com